Introduction

In this Privacy Policy, FLT Services and Service ("we", "our" or "the Company") sets out its practices with respect to information collected from users who access our website at www.flt-dienstleistungen-service.de ("Website") or otherwise provide us with personal information (collectively, "Users").

Competent authority within the meaning of the General Data Protection Regulation (GDPR): https: //www.datenschutz.rlp.de/de/themenfelder-themen/datenschutzkontrolle-bundlaender/

User rights

You have the following rights:

1. Request confirmation as to whether and to what extent your personal data is being used and processed, as well as access to the personal data stored about you and additional information.
2. Request a copy of the personal data that you have voluntarily provided to us in a structured, commonly used and machine-readable format.
3. Request a correction of the personal data that we have stored about you.
4. Request the deletion of your personal data.
5. Object to the processing of your personal data by us.
6. Request the restriction of the processing of your personal data by us.
7. Submit a complaint to a supervisory authority.

Please note, however, that these rights do not apply without restriction, but are subject to our own legitimate interests and official regulations.

If you would like to exercise any of the rights listed here or would like further information, please contact our data protection officer at:

Mrs. Floare Schlate
Koblenz-Olper-Strasse 10c
57548 Kirchen-Wehbach

Phone: 02741-97579700
E-Mail: info@flt-connect.com

Storage

We will retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our policies. Retention periods will depend on the type of data collected and the purpose for which it was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. We store records containing personal data of customers, account setup documents, communications and other data in accordance with applicable laws and regulations.

We may, at any time and at our sole discretion, correct, complete or remove incomplete or inaccurate data.

Basis for data collection

The processing of your personal data (i.e. any data that can reasonably be used to identify you; "personal data") is necessary to fulfill our contractual obligations to you and to enable us to provide you with our services, protect our legitimate interests and comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other exploitation of your personal data as described in this Privacy Policy.

Please read the privacy policy carefully before making any decisions.

What data is recorded?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user data that is provided or collected through the use of the website ("non-personal data"). We do not know the identity of the user from whom Non-Personal Data has been collected. Non-personal data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information relating to software and hardware (e.g. browser and operating system used on the device, language setting, access time, etc.). We use this data to improve the functionality of our website. We may also collect data about your activity on the website (e.g. pages viewed, browsing behavior, clicks, actions, etc.).

The second category includes personal data, i.e. data that identifies an individual or can be identified through appropriate measures.

• Contact details (e-mail contact): If you contact us (e.g. via contact form or e-mail), we will process your details to process the request and in the event that follow-up questions arise.
• Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.

How do we obtain data about you?

We obtain your personal data from various sources:

• You provide us with such data voluntarily, for example when you register on our website.
• We receive such data when you use our website or access it in connection with one of our services.
• We receive such data from other providers, services and from public registers (e.g. from data traffic analysis providers).

How is the data used? To whom is the data passed on?

We do not pass on user data to third parties, except as described in this privacy policy.

We use data for the following purposes:
To communicate with you (sending notices regarding our services, providing technical information and, if necessary, processing customer service requests)
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.
In addition to the various purposes listed above, we may also pass on personal data to our subsidiaries, affiliated companies and subcontractors.

We may also disclose information when we believe in good faith that doing so is helpful or appropriate to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement) and investigate potential violations thereof, if any; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues; (iv) establish or exercise our legal rights or defend against claims brought by others; (v) protect the rights, property, or our safety, the safety of our users, your security, or your privacy. (v) protect the rights, property or safety of us, our users, your safety or the safety of third parties; or (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal claims.

Cookies

We and our partners use cookies to provide the relevant services. This also applies when you visit our website or access our services.

A "cookie" is a small piece of data that is assigned to your device when you visit a website from this website. Cookies are useful and can be used for various purposes. These include, for example, easier navigation between different pages, automatic activation of certain functions, saving your settings and optimized access to our services. The use of cookies also enables us to show you relevant advertising tailored to your interests and to collect statistical information about your use of our services.

This website uses the following types of cookies:

a. "Session cookies", which ensure normal system usage. Session cookies are only stored for a limited time during a session and are deleted from your device as soon as you close your browser.

b. "Persistent cookies", which are only read by the website and are not deleted when the browser window is closed, but are stored on your computer for a certain period of time. This type of cookie enables us to identify you on your next visit and, for example, to save your settings.

c. "Third-party cookies", which are set by other online services that are represented with their own content on the page you are visiting. These may be, for example, external web analytics companies that record and analyze access to our website.

Cookies do not contain any personal data that identifies you, but the personal data we store may be linked by us to the data contained in the cookies. You can remove cookies via the device settings of your device. Follow the relevant instructions. Please note that deactivating cookies may restrict certain functions when using our website.

The tool we use is based on Snowplow Analytics technology. The data we collect on the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider exclusively to improve its own offering.

Use of script libraries (Google Web Fonts)

To ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) for this website. Google Web Fonts are transferred to your browser's cache so that they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content will be displayed in a standard font.

• When script or font libraries are called up, a connection to the operator of the library is automatically established. It is theoretically possible for this operator to collect data. It is currently not known whether and for what purpose the operators of the corresponding libraries actually collect data.
• Here you can find the privacy policy of the operator of the Google library: https://www.google.com/policies/privacy.

Collection of data by third parties

This policy only addresses the use and disclosure of information that we collect from you. If you publish data on other websites or disclose it to third parties on the Internet, other provisions may apply. Therefore, always read the general terms and conditions and data protection provisions carefully when you disclose data.

This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to anyone other than our employees and associates, including third parties to whom we disclose this information as described in this Privacy Policy.

How do we protect your data?

We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data is transmitted to us in encrypted form. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible. To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

You can find more information on the handling of user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Advertising

When you access our website, we may serve ads using third-party ad technology. This technology uses your usage data of the services (e.g. by placing third-party cookies in your web browser) to serve ads.

You can opt out of many third-party ad networks, including networks operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For information about the practices of NAI and DAA members, the choices you have regarding the use of such data by these companies, and how to opt out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org and http://optout.aboutads.info.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Corporate transaction

We may disclose data in the event of a corporate transaction (e.g. sale of significant parts of the company, merger, consolidation or sale of assets). If any of the above occurs, the acquirer or the relevant company will assume the rights and obligations set out in this Privacy Policy.

Updates or changes to this privacy policy

We reserve the right to amend or review this Privacy Policy from time to time. You will find the date of the current version under "Last modified on". Your continued use of the Platform following the posting of such changes on our website constitutes your acceptance of such changes to the Privacy Policy and your agreement to be bound by the amended terms.

How to reach us

If you have general questions about the website, the data we have collected about you or the use of this data, please contact us at info@flt-connect.com.